Shipping & Returns

To keep our store safe from fraud, orders with different billing and shipping addresses may require additional confirmation. If we cannot confirm the details, the order will not be shipped. Our payment system provides verified address information, and we will ship only to the confirmed address unless you contact us by email requesting a change.

We ship anywhere in Canada and the United States. Orders are typically processed and shipped within 2 business days, provided all information has been confirmed. Delivery times depend on item availability, the shipping method selected, and the destination.

Shipping charges are based on the total value of your order before tax. Larger or heavier items such as bike racks and bicycles shipped to the United States may require additional charges. Orders shipped to the United States may also be subject to duties, brokerage fees, and state taxes.

Our preferred shipping partner is Canada Post. In some cases, we may choose a different courier if it offers a better rate or faster delivery for your location or package size. If a shipping method needs to be changed, we may contact you by email before proceeding. If you approve the change, we will provide updated tracking information and refund any difference in shipping costs when applicable.